Understanding Common Connection Errors
Authentication failed
Check:
SSL handshake failed
Check that SSL/TLS is enabled for the connection to:
In mIRC-style commands, use:
No such network
The network name in your connection command does not match a network stored on your dashboard.
Copy the exact name from the Command area.
Connection refused
This may indicate:
Connection timed out
This may indicate:
Too many connections
This is normally a limit returned by the external IRC network or server.
Include the full error and server name in your support report.
Authentication failed
Check:
- Your BNC username.
- Dashboard network name.
- Current password.
- The slash and colon in the connection format.
SSL handshake failed
Check that SSL/TLS is enabled for the connection to:
Code:
bnc.eggy.net:5000In mIRC-style commands, use:
Code:
+5000No such network
The network name in your connection command does not match a network stored on your dashboard.
Copy the exact name from the Command area.
Connection refused
This may indicate:
- An incorrect server or port.
- A temporary external IRC server problem.
- The selected service is not listening on that port.
Connection timed out
This may indicate:
- An unreachable IRC server.
- A routing problem.
- An unavailable IPv4 or IPv6 path.
- A temporary network outage.
Too many connections
This is normally a limit returned by the external IRC network or server.
Include the full error and server name in your support report.