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Guide Read and Unread Thread States

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Read and Unread Thread States

Each visible IRC Inbox thread is labelled as either:

Code:
Unread

or:

Code:
Read

Unread threads

An unread label indicates that the dashboard considers the thread to contain activity that has not yet been marked as reviewed.

To clear the unread state, select:

Code:
Mark read

Opening and reading

Open the thread to review its available message history.

Depending on the current dashboard state, opening a thread and explicitly marking it as read may be separate actions.

Use Mark read when the unread badge remains visible.

If the state appears wrong

Try:

  1. Refresh the inbox.
  2. Open the affected thread.
  3. Select Mark read.
  4. Refresh the dashboard once.

When reporting an incorrect unread state, include:

  • The network.
  • The thread nickname.
  • The date of the latest message.
  • Whether the unread state returns after refreshing.
 
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